cp66's Privacy Policy

cp66 ("we", "us", "platform") is a safe and reliable online entertainment platform operated for players in Bangladesh. We place the highest importance on protecting users' personal information. This privacy policy will inform you about what types of information we collect, how we use it, and how we keep your information secure.

By registering an account with cp66 or by using our services, you agree to the terms of this privacy policy. We may update this policy from time to time. If any changes are made, the "Last Updated" date at the top of the page will be revised.

1.1 Registration and Identity Information

When you create an account with cp66, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Email address
• Preferred username and password (stored in hashed form)
• Mobile number (for identity verification)
• Address (optional, applicable for high-limit transactions)

1.2 Financial Transaction Information

To process deposits and withdrawals, we collect:

• bKash / Nagad / Rocket / Upay account number
• Bank account details (where applicable)
• Transaction history, amounts, and date-time

We do not store any full card numbers or banking credentials on our servers.

1.3 Usage Data and Technical Information

When you use the cp66 website or platform, the following is collected automatically:

• IP address and device identifier
• Browser type, version, and operating system
• Pages visited, click patterns, and time spent
• Login date and time (Bangladesh Standard Time, UTC+6)
• Cookies and session tokens (see Section 7 for details)

cp66 uses collected information only for the following purposes:

• Account management and identity verification: To keep your account secure and prevent unauthorized access.
• Processing financial transactions: To process deposits and withdrawals smoothly.
• Providing customer support: To offer assistance through 24/7 live chat support and email.
• Preventing fraud and misuse: To detect suspicious activity and ensure platform security.
• Ensuring responsible gaming: To monitor usage patterns and apply restrictions where necessary.
• Meeting legal obligations: To maintain records as required under applicable law.
• Service improvement: To conduct analytical research to make the user experience smoother and more enjoyable.
• Promotional communications: To send information about bonuses and offers, subject to your consent.

cp66 shares your personal information within strict limits. Information may be disclosed to third parties in the following circumstances:

3.1 Service Provider Partners

Payment processors, identity verification agencies, and technology infrastructure providers may access limited information to carry out operations. These partners are bound by confidentiality agreements with us and may not use the information they receive for any other purpose.

3.2 Legal Obligations

We may be required to disclose information in response to a court order, government investigation, or the requirements of applicable law. In such cases, we will provide only the minimum necessary information.

3.3 Anti-Money Laundering (AML)

We are legally obligated to provide information to the relevant authorities if fraud, money laundering, or other financial crimes are suspected.

cp66 uses industry-standard security technology to protect user information:

• SSL/TLS Encryption: All data transmission between your browser and our servers is completed through encrypted connections.
• Password Hashing: Your password is never stored in plain text — a strong cryptographic hashing method is used.
• Two-Factor Authentication (2FA): An option to add an extra layer of security to your account is available.
• Regular Security Audits: Periodic security assessments are conducted through third-party experts.
• Access Controls: Only authorized staff may access the necessary databases.
• Data Backup and Recovery: Data continuity is ensured through regular secure backups.

However, it is not possible to guarantee that any transmission of information over the internet or electronic storage is 100% secure. We are committed to providing the highest level of protection, but we cannot guarantee absolute security.

We retain your information only for as long as it is necessary or legally required:

• Active accounts: All information is retained while the account remains active.
• Inactive accounts: Accounts that have been inactive for 24 consecutive months may be subject to review.
• After account closure: Financial and identity-related information may be retained for a minimum of 5 years as required by legal obligations.
• Transaction history: May be retained for an extended period if needed to investigate suspicious activity.

Once the purpose of retention has been fulfilled, information is securely deleted or anonymized.

As a user of cp66, you have the following rights regarding your own information:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request correction of inaccurate or incomplete information.
• Right to deletion: You may request deletion of your information in certain circumstances, though this may not be fully possible where legal obligations exist.
• Right to object to processing: You may object to the processing of your information for specific purposes.
• Opt out of marketing communications: You may unsubscribe from promotional emails and communications at any time.
• Data portability: You may request a copy of your personal information in a structured format.

To exercise these rights, email [email protected] or contact us through 24/7 live chat. We generally respond to requests within 30 business days.

The cp66 website uses cookies. Cookies are small digital files stored in your browser.

Types of cookies we use:

• Essential cookies: Required to maintain login sessions and operate the core functions of the platform — these cannot be disabled.
• Functional cookies: To remember your language preferences, layout settings, and other personalized experience choices.
• Analytical cookies: To understand how the site is used, which helps improve the quality of the service.
• Security cookies: To detect fraudulent activity and harmful bots.

You can control or disable most cookies through your browser settings, though this may affect some platform functionality.

cp66's services are intended only for individuals aged 21 and above. We do not knowingly collect personal information from any minor (under 21).

An age verification process is followed at registration. If we learn that information from a minor has been collected by mistake, we will immediately close that account and delete the relevant information.

If a parent or guardian suspects that their child has registered on our platform, please contact [email protected].

The cp66 platform uses software from various game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe). These providers follow their own privacy policies.

These third-party services may collect information about your usage. cp66 is not responsible for the collection and use of such information. We recommend that you read the privacy policy of the relevant provider.

10.1 Policy Changes

cp66 reserves the right to update this privacy policy at any time. For significant changes, we will notify users by email or through a notice on the platform. Continued use of the platform after a new policy is published will indicate your agreement to the revised policy.

10.2 Contact

For any questions, requests, or complaints regarding this privacy policy or your personal information, please contact us:

• Email: [email protected]
• 24/7 Live Chat Support (in Bengali)